Protect Your Data

Know your device before you make the first call or send the first text message. Understanding the features of your particular device will help to keep your private information secure and protected.

Please read the following checklist carefully for tips on how to protect your data. Visit our resources section for specific links for more information.

Passwords are a must

  • Make sure that your device is password protected.
  • Ensure that the password that you use is effective.
  • Configure your settings to ensure that your device locks after a short period of time.

Keep track of important information

  • Have your IMEI (International Mobile Equipment Identity) number written down or stored somewhere safe (you may access this number by typing *#06# in to your device or by looking on the back of your device behind the battery).

Software security is critical

  • Keep device software up to date. This will ensure that the security features are working to their maximum capabilities.
  • Do not remove or alter any of the manufacturer’s security features.
  • Do not install any illegal software on your device.

The right app can help

  • Only install applications from trusted sources.
  • Install an application that will allow you to remove/erase data from your device remotely in the event of loss/theft.
  • Install an application that allows you to track your device.
  • Review all requests for permissions access carefully when installing applications.

Keep your eyes open for red flags

  • Do not click on any links from emails or text messages that seem suspicious.
  • Monitor your wireless bill for charges that seem suspect in case your device has been compromised.

Be phone-smart

  • Clear the device of all personal data when recycling your cell phone (see http://www.recyclemycell.ca/recycling-your-device/ for device-specific instructions).
  • If using your mobile device to log on to Web sites, make sure that you completely log out after each session.
  • Use only secure Wi-Fi networks.
  • Turn off Wi-Fi and Bluetooth connections when not in use.

Watch out for “shoulder surfing”

  • When using your device, look out for people staring over your shoulder. Use the same precautions that you would employ at an ABM and shield your device.

Always have a backup plan

  • Treat your smartphone as a small computer and back up important files that you wouldn’t want to permanently lose.
  • Check out device insurance options with your wireless service provider.